Skip to main content

Got an idea or feedback?

This board is for submitting feedback on desired product features and voting on others' requests. Since we support anonymous feedback, please include your email in the post if you would like us to follow up with you.

For support inquiries, please file a ticket to get a faster response from our customer service team.

Please add Tubi

An Anonymous UserinFeature Request1 day ago
1

apple purchases unavaliable.

I purchased a movie on apple and it does not show up on keeprix software. but it is on the apple app.

An Anonymous UserinReport a Problem1 day ago
2

Fisaying analysing video and never doesx Disney

Can you fix disney it just spins saying analysing video and never does

An Anonymous UserinReport a Problem2 days ago
1

Disney+ Timeout

When I try to use Keeprix with Disney+ I analyzes the video for awhile and then stops with a “Time Out” message. This happens regardless if I’m using VPN or not. The movie plays just fine through Keeprix, but won’t download. I’m currently on Keeprix v1.5.3

An Anonymous UserinReport a Problem10 days ago
2

Slow Downloads, Intervention Required

-netflix asks for profile between literally every single download. One video at a time, while you monitor your pc all day long -disney asks for profile most of the time, then complete pw login/mfa check every 3-4 cycles (sometimes I can’t even put in a pw, only option is to get a code in my email) -amazon will churn indefinitely, but it’s insanely slow. I’m averaging about 10Mbps

Title Log

Permanent log of titles that are downloaded so you don’t accidentally download the same one twice. “You already have this title, download duplicate?”

Autopreserve Native Codec

Keeprix only allows one codec and no options. It should detect and download natively so no transcoding required (takes way longer, generational loss). H265 doesn't even work on my PC because keeprix apparently demands AMD so it fails every time, despite my pc having QSV and NVENC capability

Activation

Reset the activation - support is very slow on working on this kind of requests looks like.

An Anonymous UserinFeature Request21 days ago
1

Really bad quality audio

When i use Keeprix on Disney+, my files includes an audio with the next quality: Audio: AAC 48000Hz stereo 61kbps [A: Spanish (Latin America) (aac lc, 48000 Hz, stereo, 61 kb/s)] When i use other software i get audio 5.1 o at least audio AAC at 128kbps (spanish audio) with the same movie/tv show. Will be great if you enhance that, please. I just put that content on my tv and sounds really bad, like robotic sometimes.

An Anonymous UserinFeature Request26 days ago
1

netflix thumbnails

it would be nice if the downloaded episode had the same thumbnail as the one on netflix or whichever platform it was downloaded from

An Anonymous UserinFeature Request1 month ago
1

Tell us where we stand.

Thank you for sharing your software on the giveawayoftheday.com. Otherwise I would not have discovered your software. Please tell us how many days were remaining of the duration you have provided gratis and whether we can update or not. Annoyingly, unless update, it did not even allow to check the status. Now, I am not sure of my status whether I have trial, complementary PRO, duration, or need to be paid etc. (https://www.giveawayoftheday.com/keeprix/)

An Anonymous UserinFeature Request1 month ago
1

Fix paramount

Paramount uk will not download anything, the download button stays grey on all programs, it doesnt really work on anything now. is it usa content only?

An Anonymous UserinFeature Request1 month ago
1

Netflix first titles in series don't download

I've noticed when trying to download any series from Netflix, the first titles (S01E01, S02E01, S03E01 etc) don't work They always fail, but other episodes in the series download fine

An Anonymous UserinFeature Request1 month ago
1

Better language support

The list of audio languages is too limited. At the moment, for example, I want to download a program in its original Swedish, which is not possible. Best would probably be to have “Original” as a choice, if there is a way to do that.

1

no language

Another issue I noticed is that when a download finishes, the audio and subtitles come without the language name. the old versions keepix works. the last updates dont work...

HBO MAX

Guys problems with hbomax for download… crash all time.. “ Download failed. Try again soon” i test on 4k and 2k same problem… An Anonymous User just now

HBO MAX

Guys problems with hbomax for download… crash all time.. “ Download failed. Try again soon” i test on 4k and 2k same problem…

An Anonymous UserinFeature Request2 months ago
1

Fix Paramount download

Can you fix paramount uk it only is getting 20% of each title and stops

An Anonymous UserinFeature Request2 months ago
1