Paramount uk will not download anything, the download button stays grey on all programs, it doesnt really work on anything now. is it usa content only?
Hi there, we sincerely apologize for the issue you're experiencing with Paramount UK downloads.
To troubleshoot this, please check the following:
Account Region: Verify if your current Paramount account supports watching UK content. Generally, if you can successfully play and watch the video within the software, you will be able to download it.
Network Connection: Please ensure your internet connection is stable (and check your VPN settings if you are using one to access UK content).
If you can watch the video normally but the download button still remains grey, please submit a ticket directly to us here: https://www.keeprix.com/support/submit-ticket.htm. Our technical team will look into this and help you resolve it right away!
Comments1
Keeprix
Sep 7
Hi there, we sincerely apologize for the issue you're experiencing with Paramount UK downloads.
To troubleshoot this, please check the following:
Account Region: Verify if your current Paramount account supports watching UK content. Generally, if you can successfully play and watch the video within the software, you will be able to download it.
Network Connection: Please ensure your internet connection is stable (and check your VPN settings if you are using one to access UK content).
If you can watch the video normally but the download button still remains grey, please submit a ticket directly to us here: https://www.keeprix.com/support/submit-ticket.htm. Our technical team will look into this and help you resolve it right away!