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Lifetime / VPN

Feature Request

Hi! I have two questions.

I had a monthly subscription which I cancelled auto renew - it expires 12/2/25.

I just registered my license for my lifetime license and it shows I have lifetime but still shows 12/2/25 as the expiration. I want to make sure that everything is ok?

Second question is do you recommend using a VPN when downloading? Thanks!

Posted by Kayla ·
Status: Completed1 comment

Comments1

  • Keeprix

    Team•

    Dec 30, 2025

    Hi,Kayla.I am sorry for the inconvenience.

    About the license:

    Your monthly plan will stay active until 12/2/25. After it expires, just open the software and reactivate your new lifetime license, and it will work normally. The date you see now is only showing your monthly plan’s end date — your lifetime license is already attached to your account.

    About the VPN:

    Whether you need a VPN depends on the platform. Some sites have region limits, so a VPN can help. If the content is available in your region, then you don’t need one.

    You can contact us via this email address: cs@keeprix.com for assistance with your current issue.