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Netflix download issues

Feature Request

I seem to be able to only download individual episodes of a Netflix series rather than queue up a whole series or season. Currently I’m having to exit the application every time then go back in again in order for it work.

I was able to download whole seasons a couple of weeks ago on Netflix but following a hard drive loss have needed to re-download a number of seasons which is proving to be difficult

Posted by Grant Coulton ·
3 comments

Comments3

  • An Anonymous User

    •

    Mar 17

    I think Netflix have done one of their crackdowns based on location, etc. similar to what they tried a few years back. My son was using my Netflix account to watch stuff whilst away from home then suddenly a couple of weeks ago it wouldn’t let him in so we ended up taking out another subscription for him to use.

    I’ve found that it can take several attempts to d/l a full series or even season which is frustrating. Don’t have this problem with Amazon or Disney where everything is smooth. Apple TV has had a few problems but resolution on there is so low it’s hardly worth bothering about anyway

  • mmarx82

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    Mar 17

    I’m having this problem also with having to download individual episodes. I think something changed on Netflix’s end because it was working for full seasons and now it’s not.

  • Keeprix

    Team•

    Mar 12

    Hi,Grant Coulton.

    I am very sorry to hear about your hard drive loss and the current trouble you're having with queuing Netflix episodes. Having to restart the app repeatedly is definitely frustrating.

    I have arranged for a dedicated support specialist to reach out to you directly to help fix this issue. Once they contact you, you can send them your log file so they can pinpoint exactly what's going wrong.

    Thanks for bearing with us.