Our software actually already supports fetching and embedding the official thumbnails for downloaded episodes. If your downloaded files are missing these thumbnails, there might be a specific issue occurring during the parsing process.
Could you please submit a ticket to us at https://www.keeprix.com/support/submit-ticket.htm and let us know which specific platform and series you are downloading? Our technical team will look into this and help you get it sorted out!
Comments1
Keeprix
Sep 11
Hi there, thank you for your feedback!
Our software actually already supports fetching and embedding the official thumbnails for downloaded episodes. If your downloaded files are missing these thumbnails, there might be a specific issue occurring during the parsing process.
Could you please submit a ticket to us at https://www.keeprix.com/support/submit-ticket.htm and let us know which specific platform and series you are downloading? Our technical team will look into this and help you get it sorted out!