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Problems with Spanish subtitles

Feature Request

Hello, I've noticed that sometimes when you try to download series or movies from, for example, Prime Video, the subtitles come with errors. Sometimes they lack accents, which makes words look incomplete. It would be nice to take a look at it. Thanks.

Posted by An Anonymous User ·
2 comments

Comments2

  • Keeprix

    Team•

    Jun 23

    Hello, this issue with missing accents in Amazon Prime Video subtitles has already been fixed in our latest version released on June 17, 2026. Please download and install the latest package to check whether the problem is resolved on your side.

    If you still experience any issues, feel free to contact us again with the details. Thank you.

    Keeprix Product Team

  • Keeprix

    Team•

    Jun 12

    Hi, thanks for your feedback, I have already forwarded this issue to our development team.

    Could you please contact our customer support team through this link: https://www.keeprix.com/support/submit-ticket.htm and provide more detailed information? This will help our team investigate and resolve the problem more quickly and effectively, and also help prevent other users from encountering the same issue. Would that be okay?

    Best regards

    Keeprix Product Team