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Still having issues downloading from Disney+

Hi, I’m still having the same issue (downloading - Failed to download video. Please check your internet connection and try again) even after downloading/installing the latest ver - 1.5.1.20260811. Amazon, Paramount, Netflix and YouTube are fine.

1 comment

Comments1

  • Keeprix

    Team•

    Aug 13

    Hi King, we sincerely apologize that you are still experiencing this download error with Disney+.

    Our development team has recently implemented a fix for this specific issue. Could you please check for updates again and try downloading with the very latest version?

    If the problem still persists after updating, please contact us directly by submitting a ticket here: https://www.keeprix.com/support/submit-ticket.htm. Our technical team will look into it and help you resolve it as soon as possible. Thank you for your patience!