I keep trying to login in to Apple but your software keeps asking me to insert a usb to prove who I am. I dont have a usb or anything like that, its really annoying, what is it for?
Are you still experiencing this issue? Also, when this pop-up appears, are you still able to log in successfully?
Just to help us confirm the situation, are you using the Windows version of Keeprix?
We’ve checked this with our development team, and this pop-up appears to be a Windows system prompt rather than an error caused by Keeprix itself. In most cases, it does not affect the Apple TV login process, so you can usually just close it or ignore it and continue.
We understand how confusing and frustrating this message can be, especially when it appears unexpectedly. If you're still having trouble logging in, feel free to let us know more details and we’ll be happy to look into it further.
Comments1
Keeprix
May 6
Hi, sorry for the late reply.
Are you still experiencing this issue? Also, when this pop-up appears, are you still able to log in successfully?
Just to help us confirm the situation, are you using the Windows version of Keeprix?
We’ve checked this with our development team, and this pop-up appears to be a Windows system prompt rather than an error caused by Keeprix itself. In most cases, it does not affect the Apple TV login process, so you can usually just close it or ignore it and continue.
We understand how confusing and frustrating this message can be, especially when it appears unexpectedly. If you're still having trouble logging in, feel free to let us know more details and we’ll be happy to look into it further.